People seemed pretty positive, there was less tension, and definitely, a sense that normalcy had returned.” “There were quite a few people here today, which is definitely a part of holiday travel. “Every day it’s progressively gotten better,” said Hall, who has been spending her days there. The only telltale sign remaining that she saw was the unclaimed baggage. The mood and flow at the airport Friday felt almost as though there hadn’t been a travel nightmare the last week, observed San Diego airport spokesperson Nicole Hall. Smith said despite the stress she experienced this week, she wants to continue flying Southwest because it does not charge a fee to check luggage. She said she was considering renting a car, but was relieved that her flight was going as scheduled on Friday. “Yesterday, we were panicking,” Smith said. Her Friday flight had been booked far in advance, and she had been hearing about canceled flights for a week. Theresa Smith, 57, of North County, came close to being one of the thousands of frustrated customers earlier this week as she prepared to fly to Sacramento to visit her sister. In particular, they liked the wireless internet on board, cheaper prices and the airline’s two-bags-fly-free policy. In the end, both said they were pleased with the flight. “I was watching (the website) like a hawk,” she said. Simmons said she was glad to be in America’s Finest City after reading news and checking Southwest’s website frequently. “They go everywhere you need to go.”ĭespite the harsh words for Southwest filling social media feeds during the last week, Beard’s sentiment was fairly common among those passengers interviewed Friday at the airport.įriends Charlisa Simmons, 27, and Jeff Salas, 26, of San Leandro, were waiting for a ride after arriving in San Diego that morning from the San Francisco Bay Area. She said she was paying an extra $60 a day to board her two dogs at an Atlanta area kennel.ĭespite everything, Beard said she would still use Southwest in the future. Beard said she’s been stressed and sad during the process, and it also hit her pocketbook. 27, but that was also canceled, and she ended up on Friday’s flight. “I missed Clayton’s Christmas,” Beard said outside the TSA booth in the San Diego airport. Beard had planned to fly back to Atlanta on Christmas to join her daughter and 15-month-old grandson, Clayton. 20 to spend some of the holidays with her son and his girlfriend. But the number had diminished compared to previous days.Ĭandy Beard, 61, of suburban Atlanta, said she was relieved to finally be getting on a flight home after a rough few weeks. Gone were the massive, frustrated crowds of people earlier in the week, although there were still a sizable number of bags taking up space in the food court area of Terminal 1. (Eduardo Contreras/The San Diego Union-Tribune)
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